Refund policy

Last Updated: 10/30/2025

No-Return, No-Exchange Policy

At Desert Ink Press, we take pride in offering high-quality books and products that celebrate Indigenous, multicultural, and bilingual stories. Each item is carefully handled and packaged with care to ensure it arrives in excellent condition.

Because of the nature of our products and our commitment to maintaining the integrity of each item, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

Before You Order

We encourage customers to review product descriptions, book details, and images carefully before making a purchase.
If you have any questions about a title, language edition, or other product details, please contact us before placing your order at dipinfo@booksforclassrooms.org. Our team is happy to help ensure you choose the right item.

Lost or Missing Order

If your order appears to be lost in transit, please contact us with your tracking number. We’ll help you file a claim or investigate with the carrier.
Once a carrier marks a package as “Delivered,” Desert Ink Press is not responsible for lost or stolen items.

We recommend ensuring your shipping address is accurate and secure at checkout.

Changes to This Return and Refund Policy

We may update this Return and Refund Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Return and Refund Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact Us

If you have any questions or concerns about your order, please reach out to us at:

Desert Ink Press

Address: 1432 South San Luis, Green Valley Arizona 85614, United States
Email: dipinfo@booksforclassrooms.org
Phone: (520) 288-8836

We’ll do our best to assist you in a timely and fair manner.

Thank You

Your purchase directly supports Indigenous authors, artists, and storytellers.
We appreciate your understanding of our no-return policy and your support of small, non-profit publishing.